Event Details
CUSTOMER RELATIONS WORKSHOP
| Date: | May 18, 2011, 10:00am – 12:00pm |
| Organizer: | ROBERT HOWARD |
| Location: | PIONEER TECHNOLOGY CENTER, ROOM D101 |
| Price: | FREE!! |
| Event Type: | Conference |
| iCal link | Add to Calendar |
SESSION SPEAKERS:
BILL GREGORY, INSTRUCTOR, GREGORY ENDEAVORS, LLC
REBECCA SMITH, INSTRUCTOR, OSBDC
TOPICS:
- Knowing your customers
- Creating a service oriented culture
- Identifing customer values, beliefs, and standards
- Empowering employees
- Setting performance standards
- Inspecting what you expect
- Handling complaints
**SEATS ARE LIMITED-RESERVE YOUR SEAT TODAY BY CALLING 580-718-4239 OR EMAILING roberth@pioneertech.org**
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